Based on a study, an average American spends more than two hours daily on his or her mobile device. While probably only a handful of applications make up the bulk of this total usage, it doesn’t change the fact that each user has to unlock, scroll, and scan their device for the apps they’re looking for. Being “in the way” can be an advantage to your company, as our mind unconsciously does record every image and text (or well-designed app icon!) it comes across — even if it happens unnoticed.
Apps serve many functions: they can provide general info, prices, booking forms, search features, user accounts, messengers, news feeds, and much more. One of the biggest benefits of having a mobile app is that all the information you’d like to provide to your customers – including special sales and promotions – is right at their fingertips.
Talking about on-hand information, how about digitalizing that loyalty program you have in place? Instead of having a long process with constant manipulation, having apps that uniquely gets your important data, makes it convenient for your customers and fosters an idea on how much you value them by making things easier for them.
Apps for your business can greatly contribute to your brand awareness. Apps can give the maximum exposure to your business. Every time a user swipes their Smartphone or uses your apps, your business is always visible to them. Your brand’s logo and slogan line is always visible to them. This is really effective because your competitors still do not have this kind of technology.
No matter what you are selling or offering, your customers need a way to reach you. Having a messaging (or help desk) feature within your app can really make a difference in the way you communicate with your customers. Having an app that offers convenience to customers will undoubtedly increase customer engagement and thus, they keep coming back to your site to do business with you.
These days hands-free apps for businesses are still quite uncommon, and this is where you can take a big leap ahead of your competitors. Be the first in your neighborhood to offer a hands-free app to your customers. They’ll be astonished by your forward-thinking approach!
The most important reason why you should consider having hands-free apps is customer loyalty. When you have already caught the attention of your prospects because of the uniqueness of your services,that’s when you highlight the ease and convenience that they will experience while availing your services. If done properly, this will lead to a repetition of purchase allowing an app to save your business by being a means for you to stay closer to your customers, and being just a “fingertip” away at all times.
Learn from the experts on key process for implementation and integration.
Talk to our Streamline Top Experts now!