Key Areas to A Successful Healthcare & Insurance:
Although enterprises and industries are already starting to apply modern technology in the performance of daily activities, automation can’t replace doctors and nurses. Automation can only be blended into their workflows to create a smooth flow of the delivery processes much more efficient and to improve productivity. Patient engagement, for example, can get a big boost from automated check-ins and reminders.
Using automation to replace manually intensive tasks that are better done by machine can be a big time saver. It doesn’t have to eliminate employees, but rather elevate them into higher-functioning roles that make use of the clinical expertise they have been trained for.
Automation tools are not subject to human error or fatigue, so they can help provide a consistent basis of care activities. A Texas hospital study found that greater automation in the areas of medical records, order entry, and decision support appeared to result in a reduction in deaths, complications and cost.
Use of paper and spreadsheets and other workarounds needed for an overfull workload can lead to a lot of waste. For example, rather than playing phone tag with a discharged patient in the free minutes between hospital nursing duties, automation can help get nurses and patients connected more efficiently.
When patients follow a standardized care path supported by automation, it is more likely they will stay on track towards predicted outcomes. Additionally, automation can help detect when a patient has deviated from the recommended care plan so the care team can intervene.
A nurse supported by automation tools can handle a larger population of patients at one time. Instead of scaling up and down your headcount as patient volumes grow and shrink, an automated platform can scale flexibly to address groups of all sizes.
Technology used to automate processes can also deliver a wealth of data in a continuous feedback loop that can be used for performance improvement and optimization. With every cycle, automation systems can collect data on how the process is working and use that information to improve the program. This way it improves on itself over time, becoming even more efficient, more accurate and more helpful to the team’s workload.
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